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Our customers recommend it4.4/5 on 619 reviews
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100% genuine reviews
Satisfaction
Index
87 %
From B B., the 13/09/2025
Alone - 60-69 years - Date of stay : 12/09/2025

Overall experience clean tidy but there was no kettle in the room if stay and suggest you take your own cups and teabags kettle you can get from main reception

100 %
the 28/08/2025
Family - Date of stay : 25/08/2025

Effective and friendly

80 %
From James T., the 27/08/2025
Alone - 50-59 years - Date of stay : 26/08/2025

Very comfortable. Room was clean and bed was good

80 %
the 18/08/2025
couple - Date of stay : 16/08/2025

...........................................

100 %
the 11/07/2025
Family - 40-49 years - Date of stay : 10/07/2025

Nice and friendly receptionists - even we do not speak a lot french

100 %
From Zilvinas, the 11/06/2025
Business - 50-59 years - Date of stay : 10/06/2025

Overall good. all was ok, except of internet speed

100 %
From Balint L., the 09/06/2025
Alone - 40-49 years - Date of stay : 08/06/2025

I was satisfied with everything.

100 %
From polipro, the 26/05/2025
Alone - 80-89 years - Date of stay : 24/05/2025

Excellent service de A à Z

100 %
From Nicola S., the 27/04/2025
Family - 50-59 years - Date of stay : 26/04/2025

Nice place. Clean, easy parking and the right price. The manager was friendly.

100 %
the 14/04/2025
couple - 60-69 years - Date of stay : 08/04/2025

Absence d’ascenseur .

60 %
From Carlo B., the 13/04/2025
Family - 40-49 years - Date of stay : 09/04/2025

Was satisfying, easy access to highway and shops

100 %
the 20/03/2025
70-79 years - Date of stay : 18/03/2025

Good. Nice place to spend a night

100 %
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Cancellation

Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.